Don’t Miss the iPad 5 Special Sale

We could call this special sale an Event!

Recently, Apple announced that iPad will get its own operating system later this year. TechRestore has a great way to take advantage of this highly anticipated new iOS at a price we can hardly believe.

This sale checks all the boxes – √ condition, √ price, √ warranty, and  √ uncommon customer care you expect from TechRestore.

We have a terrific deal on iPad 5 in Grade A condition. Our regular price of $240 is already below market price, but this one ALSO includes 1 year AppleCare+ .

Now through Sunday 6/23 we’ll take an extra 15% off! That makes it $205. Don’t wait, supplies are limited.ipad 5 black

  • 9.7-inch Retina display, wide color and true tone
  • A9 third-generation chip with 64-bit architecture
  • M9 motion coprocessor
  • 1.2MP FaceTime HD camera
  • 8MP iSight camera
  • Touch ID
  • Apple Pay
  • Full year of AppleCare+ protection at no additional charge

After Sunday, the remaining devices will be available at the still stellar price of $240 while supplies last! Stop by, call or email if you have any questions or for more details. You can also purchase online for pickup or shipping.

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Easy Ways to Improve Mac Performance: Part II – Making Space (and Keeping It!)

startup-disk-full-warningIn our last blog, we went over some ways to identify how much space is left on your storage drive. If you are experiencing degraded performance on your Mac, this is the first place to begin troubleshooting. So now, let’s go one step further.

OK, you know how much space you have – now what?

Usually when you see advice about freeing up space or improving performance, you’ll get the recommendation to clear your cache or check your CPU usage and see what’s taking up all your flash memory. This will help, but only until you open your browser or run the app that uses the flash. It pays in the long run to take some time and really clear out your storage and organize your files in such a way that it stays clear.

So, from your adventures in determining drive space, you can now make some educated decisions about where to start looking for old files and some you can store off your device. Let’s explore some obvious but often overlooked places.

Obviously, take out the trash.

25 GB in trash light backgroundThis is a good place to start.  Unless you have set it up to empty on a schedule, everything you’ve put in the trash is still in there! If you want to see how much space it’s taking up, open it and then “Command” + “I”.  A large file will take a while to calculate (mine was – ahem – 25.55 GB – embarrassing). If you’re not sure you want to get rid of everything in there, go through and manually delete files (right click or “Control” + click then “delete immediately”).

Let’s go a little deeper, into less obvious places.

itunes logoNext, iTunes. Do you have old backups on your Mac? Open iTunes, then go to the “Preferences” menu and choose “Devices”. You might be surprised to see devices on there that you have replaced, erased and sold! Whatever is in there, if you select it and hover over it you’ll get some more detailed information (model, serial number, phone number, all kinds of stuff!). From this window, you can delete these old backups. Be sure to check “Movies” and “TV Shows” in iTunes, too. You might be surprised! If you purchased it on another device, you may see the cloud with arrow symbol next to a movie, which means it’s available to you but not on your device taking space.

reo essential*WARNING* don’t delete old music while you’re in cleaning mode. You never know when you’re going to need to hear some REO Speedwagon (there is a very specific mood for that and you won’t want to wait for it to download again).

Keep it up! You’re a space making machine!

Now, check your “Downloads” folder. This may be in your dock already, or you may need to open a Finder window to get to it. Much like the trash, there can be a lot hidden in here. There may be apps you downloaded to try and then deleted from your desktop, or documents you had to print .. who knows! This is a good reason to go through this folder (remember the preview trick of selecting files and pressing the spacebar to see a preview without opening) and organize a little better too.

You should see a noticeable difference in your space if you have been deleting files and backups. Sure, you’ve had the time of your life doing this! If you’d like it to stay spacious and performance saving, try these tips for keeping it that way.

Prepare for the future, keep it optimized.

storage recommendations system infoIf you use iCloud (and you really should use some type of cloud storage), consider using the options to optimize storage on your Mac. You can find these in the menu under “About This Mac” then “Storage” then “Manage”. Choosing “optimize storage” will store less accessed data in the cloud to free up space on your drive.

If you routinely back your iPad and iPhone up to your computer, you should choose the optimize option on those devices. Reducing the amount stored on your other devices will reduce the amount of space their backup uses. This will take some time to notice, since the backup size won’t reduce until the next time you back up.

Shrug.jpgSometimes, full really means full.

 

  • On many models, we can still install larger storage drives and if we replace a SATA drive with a solid state drive, you are going to feel like you got a brand new machine for nothing!
  • We can also back up all your data to an external drive and then you can delete big storage items from your device and access them via the external drive.
  • Sometimes it makes more sense to upgrade to a later model and we can help with that, too.

We see issues like this everyday and we know how to help. Hopefully, you found this blog helpful and if you still need some assistance, then contact us.  If you know someone this could help, please share!

We’re TechRestore, and we’re here to help!

Easy Ways to Improve Mac Performance: Part I – Finding Space

Noticing poor or slower response on your Mac?

myfacewhilewaitingforittoloadIf so, the first thing you’ll want to check is free space on the storage drive. Since everything is stored on it, space can run out quickly! In a perfect world, you would never go above 85% usage on your drive. Cloud storage and external drives are very helpful, but still don’t solve the issue completely. In part one of our two part blog on this topic, we offer some tips about how to identify how much space you have. 

If you’re running High Sierra or later, your Mac uses APFS (Apple File System) to store files more efficiently than ever before. If your Mac has a solid state drive (SSD), your smaller drive space goes a lot further, too. But even if you’re still on the old school SATA (Serial Advanced Technology Attachment) HDD (hard disk drive), you can improve performance and extend the life of your drive for *free*.

 

First, how much space do you have?

preview card for HDThe age old question. Let’s start by opening a Finder window. If your storage drive doesn’t already show in the left pane of the Finder window, you can grab the icon from the desktop and drag it there, it will automatically make the shortcut for you (it will still stay on your desktop, too). You can also go to the “Preferences” tab of the Finder menu and under “Sidebar” choose “Hard Disks” from the “Show these items in the sidebar” menu.

Now, if you select the drive from the sidebar and press “Command” + “I” a pop-up information card will show. Here you can see the file format type, size of the drive, when it was created .. you can even add comments to it if you like. If you want to know all the time how much space is on your drive, close that pop-up card and go back to the Finder window. Go to the “View” menu then select “show status bar”; this puts a line of information at the bottom of the Finder window showing various counts and the available space (if you use iCloud, some windows will show how much space is available in iCloud).finder-window-with-space-avail-showing-4115863596-1560295037911.png

As you’re knee deep in Finder windows now, do you see any that you don’t recognize? Is there a file with a name you don’t recognize? Is it a recipe or a Christmas list? Well, to quickly find out without opening another application (and potentially going down the proverbial rabbit hole), click on it ONCE to highlight it and then press the spacebar. This opens a preview window that should show enough to satisfy your curiosity without taking you too far off track. The window will also have a button in the upper right showing which application would open the file. You can close the window by clicking the “x” in upper left or just pressing the “Space” bar again. Pretty cool! (While you’re there though, you can select the file again – slowly – and change the name if you like.)

about this mac disk info viewDo you need color graphic representation and detailed graphs showing what kind of data is stored on your Mac? We got you! If you’re running Yosemite or later OS, click the Apple icon in upper left of your screen, select “About this Mac” then “Storage”. There is a LOT of information (hence the name) in this menu. You can check some other performance indicators here like flash memory and OS version. There are external links as well to see full specifications, check you Apple Care warranty status and several others. 

OS-X-El-Capitan-Disk-Utility-icon-full-sizeLastly, there is “Disk Utility”. Another simple graphic with much less detail about what type of files there are. From this summary window, you can also run “First Aid” to fix any potential errors on the drive and you can partition your drive. (If you are not sure what partitioning is, then now is not the time to play with that option button.)

In our next blog, we’ll show you some ways to weed out unneeded files in order to free up space. Not the temporary fix you can get by emptying a cache or the long drawn out (never finished) project of going over every single file. As you see in the screen shot above, there are some recommendations from Apple built into your OS, too.

Just so you know you’re not the only one who fills their computer with unknown files, check out this comedian’s perspective.

Wait, I have lots of space on my drive but my Mac is still slow!

If it looks like a full drive isn’t the problem after all, have us take a look at it for free. Our techs will perform a diagnostic to find the most common causes of degraded performance, then give their recommendations to fix it. Typically you will have an answer the same day. In many cases, we can even upgrade your storage to a higher capacity (not on some later models). In any case, you already know that TechRestore is here to help!

TechRestore Celebrates Dads & Grads

We know it sounds cliché.

We recognize that Dads and Grads deserve celebrations of their own.

Well, blame it on June. It’s 2019’s last chance to set the stage for the remaining six months. It is a month of school ending, vacation beginning, summer job seeking,  weddings, babies, graduations (continued from May!) and Dads.

good-free-photos-773344-unsplashGrads. High School or College, it is at once exhilarating and scary. No matter how much preparation you do, you don’t actually know any more about the next phase than you did before. You’re not ready until you jump in!

i heart dad

Dad. He may be helping his (probably not so little anymore) kid get a good start on the next part of their journey in life.  Maybe he’s finally enjoying the relaxing Father’s Day all those Hallmark cards urge him to.

Dads and Grads are inclined to appreciate a great value and, if lessons have been learned, they know the importance of a thorough and consistent backup.  At TechRestore, we do, too! We have products and services for every stage of Apple device ownership (and some non-Apple, too).

  • Certified Restored iPhones, Apple Watches, iPads, Laptops & iMacs at great prices
  • Standard & extended warranties available on many pre-owned devices
  • Screen & component repairs to extend the life of these electronic investments (includes lifetime repair guarantee)
  • A large selection of cases & screen protectors (to hopefully prevent aforementioned screen repairs!)
  • Data Recovery in case there isn’t a consistent backup and then unforeseen spill, dunk or accidental “didn’t see it there before I sat down” incident
  • Competitive trade-in (for cash!) program
  • Comprehensive recycling program for devices with no cash value – includes complete data removal and zero waste to landfill

cropped laptops in lobbyWe offer these services everyday, but now, in celebration of that bursting at the seams month, we have a special that everyone (especially Dads and Grads) will want to take advantage of.

Now through June 16th when you purchase a Certified Restored laptop and an extended warranty (1 or 2 years), you will also get our Protection Bundle free! Think of it as past, present and future protection. Here’s what’s included:

  • A fabulous, reliable Apple laptop (MacBook, Air or Pro)
  • An extended warranty that covers unpredictable hardware failures
  • Data transfer from you old machine (or back up) if applicable
  • An external 1TB hard drive
  • Time Machine set up on the external drive

You can’t beat that with a stick (stick beating is not a warranty covered failure, FYI)! So head down any Monday through Saturday and see our offerings up close and in person. Our techs are the same guys out in the lobby helping you decide on your next Mac purchase or discussing how to restore your current Mac. We can also help over the phone and even on the web if you’re not local (or just prefer to stay home)!

From all of us at TechRestore:

TechRestore Counts the Ways – May 16th National Love a Tree Day

kal-visuals-594565-unsplashMay 16th is National Love a Tree Day!

Trees provide shelter for people and animals, shade, they help prevent the erosion of soil, oh yeah, and they turn carbon monoxide into oxygen! If only they did something really great like provide free wi-fi, right? There are many ways you can observe this day celebrating Mother Nature’s tallest kids. You can give your favorite tree a deep watering, add some wildlife friendly decorations, plant a new tree, or release your inner tree hugger, step outside and give the nearest tree a BIG HUG! Don’t worry, the neighbors will only avoid eye contact for a few days.

At TechRestore, we don’t confine our tree loving philosophy to just one day a year. In fact, if you’ve read our blogs before, you’ll see we talk about it a lot! Each day our goal is to be a better steward of the environment. We start by offering repairs to extend the life of working devices, continue with our trade in/buy back programs for individuals, businesses and schools. We take it one step further by offering top notch refurbished devices for sale (vs buying new ones) and finally, we recycle responsibly, no downstream waste. We even upgraded our local waste management partner to  match our philosophy.

When you have your device repaired, purchase a Certified Restored device or turn in your older electronics for recycle, you’re participating too! By choosing to extend the life of your old iPhone, iPad and Mac, you’re part of a greater solution. You can also rest assured because TechRestore stands behind it as we have for nearly 2 decades. Our goal is delivering experiences beyond your expectations.

Stop by or visit us online today – no appointment necessary.

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Kentucky Derby – Louisville’s Local Holiday

derby runningKentucky Derby is the longest running sports event in the United States.  It takes about two minutes for the three year old Thoroughbreds to run the 1.25 mile oval track. 2019 marks the 145th Run for the Roses. The race is steeped in history and tradition; it has been a constant in an ever changing landscape of the USA. It is considered the greatest race, the most exciting two minutes in sports.

If you’re not from Kentucky (and Louisville, specifically), this may be the extent of what you know of the Kentucky Derby. If you are from Kentucky, or have ever been there in April or early May, you know there is a LOT more to it! Here, it’s at least two weeks of community celebration. Schools release early on Thursday and close Friday. Many businesses (including ours!) are closed on Derby Day. It’s a big deal!

It begins with Thunder over Louisville on the Ohio River in mid-April. In the remaining weeks leading up to the main event on the first Saturday of May, there will be a slew of races:

  • Hot air balloon race
  • Steamboat race
  • Marathon (and mini-marathon)
  • Tour de Lou bike race
  • Ken-ducky Derby (42,000 rubber ducks race down the river)
  • Great bed race
  • Thurby and Oaks (pre-Derby horse races at the track)

We have a joke here that “They’ll race anything in Louisville!”.

At TechRestore, we embrace our community all year long and each of us are actively involved beyond business hours. The spirit of doing good things for and with others is very important to us. In fact, this integrity is woven throughout all our practices.

We will be closed this Saturday, May 4th to spend time with families and friends (which feels like the entire city right now) this Derby Day. Be sure to race in this week if you need a repair! While Louisville will race anything – TechRestore will fix just about anything!

(Watch out, we’re on a roll now!)

We hope you will be enjoying your weekend, too, wherever you may be. If you get a chance, tune in to the Kentucky Derby, the greatest race, the Run for the Roses, one third of the Triple Crown … the pre and post race shows will last all day, but if you can spare two minutes, maybe you can feel some the unity and excitement in the air here in Louisville.

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Apple is Not Calling – iCloud ‘Hack’ Scams

iCloud iconHave you received a call from Apple Tech Support or Apple, Inc? How about an email letting you know that there has been suspicious activity on your iCloud account? Or a text message that your ID has expired or been compromised?

Let us just answer that for you: NO! You have NOT!  angry woman screaming at phone

No, we’re not watching you. We know that Apple will not call you (unless you have initiated a call from them). There is no strange activity in your iCloud or iTunes account; but there will be if you give these posers any information.

The bad news is: bad people will probably be using these same tricks on our grandkids someday. The good news is: they leave it all in your hands! The easiest way to avoid it: don’t answer, DON’T CLICK THE LINK, don’t answer the email. Enable two factor authentication; that way, if they do get your information, they still can’t get in.

If they call, we recommend just hanging up or not answering at all (again, Apple won’t be calling you unless you asked them to). Fortunately, most cell providers show the Caller ID as “Scam likely” so they’re a bit easier to spot.  These latest bold would-be thieves will even leave you a voicemail!

a-funny-kid-on-a-phoneOf course, if you’re feeling particularly feisty and have some pent up sarcasm, keeping them on the phone is a great outlet (you can waste some of their time and still be a good person, just do it with kindness; imagine the life that has brought them to this dirty work).

If they email you, move it to your spam folder and delete it. Don’t reply or open it (again, Apple will not email you unless you’ve initiated it, like a receipt or reply to an email you sent). You can also report it to the real Apple, Inc by sending an email to: reportphishing@apple.com.

If you do receive one of these calls, texts or emails, Apple has a lot of information and precautions you can take to keep your information and account safe.  kal-visuals-686507-unsplash

The scammer calls and emails are fairly easy to spot. Still, some are very official looking and sounding. The best practice, with anything that involves a log in ID and passcode is to visit the official website yourself (not clicking a link).

The bad guys get smarter, too and sometimes they’ll still get you. If you suspect identity theft, here is some useful information on spotting, stopping and reporting it.

If you haven’t received any calls or emails, but you’re getting pop-ups on your computer about viruses or other “urgent” security matters, those are FAKE too.

Want to know what’s real? The amazing service, breadth and depth of experience, low prices, lifetime repair guarantees and BIG SMILES you’ll find at TechRestore! We’re here to help.

 

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Spring Cleaning Special for Laptops!

It’s that time of year again!

Spring is here and it’s almost time to open up the windows or even take your work outside. The days of  sunlight catching your laptop in the right light so you can see all the dust and dirt and pet hair … are also here.

dirty MBP keyboardYou don’t even want to know what the inside looks like. Let’s just mention that there are fans constantly moving air in and out to control the temperature of your laptop and it’s dirty in there. Never fear!!  Springtime also means it’s time for TechRestore’s Spring Cleaning Special.

Through May 3rd, give your laptop its best life at a special price.

Here are the details of our $135 Special:cleaning dirty laptop

  •  New 1TB external drive with backup of your computer
  • Upgrade to newest OS (Mac only)
  • Tune up
  • Inside & Out cleaning
  • Adware/Malware removal
  • Free diagnostics (we’ll make sure it’s running at peak performance)
  • No appointment needed
  • Service completed by next business day by a Certified & Experienced Tech

Needless to say, you’ll be leaving with a big smile and healthy, clean machine! This is a perfect service for students on Spring Break and even for an early Mother’s Day gift (very thoughtful, just saying!).

This service is good for walk-in and ship-in customers!  We’re open Monday – Friday 9am to 6pm and Saturday 10am to 5pm. Call, email or stop by for all the details!white mac with TR logo

 

TechRestore – Earth Day is Everyday!

April 22, 2019 is Earth Day #49.

earth dayThis movement began in 1970 and continues strong today. Earth Day is typically celebrated with regional clean up days; check your city or the Earthday.org website for planned activities you can participate in.

Apple took the lead in environmental responsibility early on. As of last year, all their facilities are powered with clean energy and year over year, they work to reduce their carbon footprint. This really doesn’t increase their bottom line as much as it reinforces their core values. We believe that’s a respectable thing to do and it flows right along with our company philosophy, too.

TechRestore can help YOU be a hero for the environment, too!

It sounds obvious, but many people don’t know that their old or unused devices can live on usefully for them or someone else. Here are some earth friendly suggestions that benefit you and others, too.

REPAIR

Electronics these days have hardware that is built to last. Over time, though, parts may need to be replaced or upgraded. You may be surprised, for example, how much performance can increase with an upgrade to a solid state drive. Sometimes, all that’s needed is a good “clean up”. This includes a software ‘tune-up’, full functionality testing with recommendations for upgrades, inside hardware cleaning (fans, etc), exterior cleaning and thorough wipe down and malware detection and removal. Call, email or stop by for full details.

electronics recycle.jpg

RECYCLE

Do you have old Apple devices that don’t work anymore? TechRestore recycles devices that have reached their end of life and we have a zero waste policy, which means none of the materials go to the landfill. We do this at no cost to you.  Bring them in to see if they may be worth some cash for you on a trade-in. If not, we are still happy to recycle them for you at no charge.

REPURPOSE

Want to donate your unused device but it needs a little refresh? TechRestore will securely erase your data and do minor cleanup and repair then donate your device for you! We work closely with volunteer-run organizations that are active in the community.  Your unwanted device could make a difference to a school or program that might not have access otherwise.

TRADE-IN

We buy working Apple devices too! Even if you’re done with it, we can make your older iPhone, iPad, MacBook, iMac, MacPro, Mac Mini (you get the idea) run like it did when it was new and resell it! We’ll give you the best price in the market (and show you how we got it) and you’ll walk out with your payment on the same day. Call, email or stop by for more information.

holiday macs in lobbyTRADE-UP

 Need a newer iPhone, iPad, MacBook or iMac but not a brand new one? Well, TechRestore has you covered with a variety of affordable Certified Restored devices for sale all the time. We even have a finance option if you need it.

How do you recognize Earth Day? Let us know in the comments!

Stress Relief TechRestore Style

brain stress ballDid you know April is “Stress Awareness Month”? Stress can sometimes give us the extra energy we need to reach a goal and build coping skills. It can also cause health problems and anxiety if it gets unmanageable. From elementary school through retirement, we’ve all experienced it in varying degrees.

At TechRestore, we see stress on the faces of customers coming in with their broken devices. It seems things always break at the worst possible time: going on vacation? Working on an important school paper? Business proposal due next week? It’s stressful not knowing how long it will take or how much it will cost. Will it ever work the same? Can it be fixed? Will it need to be replaced? Is all that data lost?! 

STRESS!

dardan-671877-unsplashLuckily, we’re in the business of delivering experience beyond expectation. So whether your phone, tablet or laptop is broken because of stress  or you’re stressed because it’s broken,  TechRestore is here to help.

  • No appointment necessary
  • Fast and trusted diagnosis
  • Most repairs done same or next business day
  • Honest and up front repair quote
  • Lifetime Repair Guarantee
  • Friendly, knowledgeable, Apple Certified Techs

If your stress is about clutter or cash, we can help with that too! TechRestore will give you more for your old Apple device than just about anybody and you’ll walk out with your payment, no need to wait for a long processing time. Contact us today for more information!

Repair Solutions That Save Money and Make Sense

macbook apartYou can count on TechRestore to have repair solutions for your Apple and PC devices, no matter the age. The big challenge for older devices and brand new ones is that the part prices are typically astronomically high! Our priority, of course, is to source parts from trusted vendors and adjust our prices down as the market levels. We’re so confident in our parts, we offer our customers lifetime guarantees on most repairs.  So you can rest assured, when we add a new service, it has met all our quality criteria and it will exceed your expectations as well. 

We are always looking for new services that are beneficial to our customers.

logic board repair

That is why have been busy finding the best solution for board level repairs for all devices! These repairs require a high level of skill to complete, which can make the service difficult to find. The demand for board level repair has been more pronounced recently due to the quest to achieve smaller and thinner designs. Now, the main board has become more important than ever, as it typically contains the processor, video card, RAM, hard drive, and more. With all those components now tiny and attached to a board with solder, machines have a smaller amount of replaceable components inside. Repairing the board can be much more cost effective than replacing, saving you hundreds of dollars.  You can order this service online, start with a free diagnosis, send us a message or call 502-398-6456 or stop by for more details.

MB-Air-retina.jpegIf you have a new MacBook Air Retina, you can attest to the beauty of the new retina display. It perfectly compliments the thin, light design of the MacBook Air. Of course, laptops by nature are in harms way. We have seen cracked screens resulting from the most mundane activities, it happens. We hope that doesn’t happen to you, but if it does, TechRestore can repair your MacBook Air Retina screen starting at just $650. That includes our lightning fast turn around time, epic customer service and the longest warranty in the market.

 

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Identifying, Preventing & Repairing Malware

mac with malware symbolMacs are not immune to viruses or malware attacks,

while they are more difficult to exploit than Windows, hackers have been increasingly using browser hijackers and click baits in an attempt to get your personal information. The targets of these attacks seem to be random, and one of the most recent was Ariana Grande fans who downloaded a pirated version of her new album  which contains malware that is stealing their online banking information.

Adware and malware can be a problem for everyone. It can be disguised as familiar “software updates” that don’t really update anything. Once you agree to download this “update” you could be downloading software that can slow your machine down, or worse, share your personal data with someone else.

To prevent these issues there are some best practices that TechRestore recommends:

  1. Ignore unfamiliar pop-ups offering updates after loading a web page, especially if they warn you that your device is “infected”
  2. Set your homepage to Google.com
  3. Use trusted software to scan for and prevent adware and malware
  4. Visit only trusted and safe websites (so if you get an email link from your bank for example, go to their website directly, don’t click the link)
  5. Remember, most malware requires some action from you, so use caution.

Even abiding by the recommendations above doesn’t guarantee you won’t contract adware and/ or malware. If you think this has happened to your Mac or PC, TechRestore is offering a special service to save you money and keep you protected. We will do a complete check, removal, and install software that will help protect your machine for 1 year, all for only $100. As always you can set your repair up online and send your machine in for quick service, or stop by our store in Louisville, KY. If you have any questions or need help setting up your repair give us a call at (502) 398-6456, or send us an email.

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Get Your Device Ready for Spring!

basketball_nothing_but_net_march_madness_70March Madness is upon us!

Whether you follow college basketball or not, you can hardly avoid hearing about it mid-March to early April every year.

At TechRestore, our team has one goal in mind – delivering experiences beyond expectation. On that, we are completely unified and for a few hours a day, we can put aside our otherwise fierce college basketball rivalries. (Just kidding, it’s all very friendly.)

In the spirit of fast breaks and slam dunks, we’re happy to present some special offers!

Let’s start with screen repair discounts!

If your phone, tablet or computer screen has been broken for a while, this special is a great reason to stop putting off the repair. Besides, it’s time to see the screen clearly and stop hiding your phone in public!
Now through April 8th, selected repairs are discounted to maximize your viewing pleasure (and in case any of your devices fall victim to over celebrating or over reacting to a loss during the games! Hey, we get it!).

march madness discounts

And we’re not stopping there!

 

ipad mini 1We have iPad mini’s for $75! These minis still have lots of life in them! They’re perfect for weekly FaceTime calls with relatives, lightweight enough to use for taking videos and pictures, as an e-book reader, web browser and more.

Is your device not quite right, but you’re not sure why?

stethoscope on laptop keyboardLet our Certified Techs take a look at no charge! Diagnostics are always fast and free. There is no obligation to complete the repair and if you decide not to fix your device, we can even responsibly recycle it at no charge. The best part is, there’s no appointment necessary! Call 502-398-6456 or come by if you have questions or go online to set up the service anytime.

 

 

Thanks, again, for the opportunity to help!

 

PSA – HP Battery Recall Round 2

No need to panic!

hp devicesThis week, HP issued a recall for some batteries in a few select models of laptops, desktops, 2-in-1s, tablets and even some mobile devices. If you have an HP computer, it may be at risk of overheating, which poses a burn or fire danger. Even if you checked your HP on the last round (January 2018), please do so again! Some of the batteries they ok’d before are now showing up as defective.

HP is working hard to make it right and, of course, they are replacing the batteries at no cost. Unfortunately, you will not be able to perform this on your own, as most of the affected batteries are internal to the system and require a trained tech.

So, just find out if you’re affected and get it started! Go to HP’s recall site and download the “Battery Validation Utility” and follow the instructions from there.

We wish we could help with this service, but at least we can make sure all our friends and customers know! Please share this with everyone (even if you don’t think they have an HP, they may know someone who does.

If you’d like to steer anyone toward a reliable Apple device *wink, wink* we know a place with fantastic prices and friendly, knowledgable Apple and PC experts.

As always, TechRestore is delivering experience beyond expectation.

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Valentine’s Day with TechRestore

What’s your Valentine’s wish?

When you think of Valentine’s Day, you may not think “Oh, TechRestore, of course!”. Well, let’s think about this for a moment. Here at TechRestore, our philosophy is all about:

  • meeting our customer’s needs
  • exceeding their expectations
  • improving their experience at every level, and
  • being responsive to new concerns as they evolve

If that doesn’t scream “Your wish is our command!” from the rooftops, well, we just don’t know what does! Now, we have a big BOGO sale just in time for Valentine’s. If you need some extra $$ or are looking to upgrade your devices, we can help with that too!

pile-of-iPhones

Time to Trade-In? or Trade-UP?

Do you have an Apple device you’re not using? Are you thinking of trading it in to upgrade? Be sure to check TechRestore FIRST (or at least LAST, before you actually sell it). We not only match, we beat nearly every offer in the market. More importantly, we make it easy. No hoops to jump through, no waiting. We will make sure your data is completely removed, and you’ll walk out with your payment. Don’t forget, you can use that trade in credit towards a newer device from our great in-store selection. We have newer model iPhones, iPads and Macs, PLUS, for a limited time we are having a fantastic sale on protective cases, screen covers and accessories.

blue pink mb coversOne for them and one for you, too!

Right now, our entire stock of protective covers and screen protectors are on sale – buy one, get one FREE! iPhone cases, iPad cases, MacBook (Air & Pro) cases! Get matching cases for you and a friend, a sweetheart, a relative – a case is a thoughtful gift, especially if they have devices they care about and want to protect.

snowball-microphone.jpg IMG_0161

IMG_0158Don’t forget the accessories.

We must really be love-struck! Our buy one, get one sale is on for accessories, too. Bluetooth keyboards, Snowball mics and cell phone brackets (the little buttons that stick on your phone so you can hold it, prop it up and spin it!)  are ALL on sale. You can give them away as gifts to loved ones, co-workers or anyone you appreciate!

Looking for prizes for a special event raffle? How about a contest incentive?  These products make terrific, unique, big ticket prizes – there’s no limit to the good use these items and this sale can be put to!

OH – We have a winner!

toshiba tv giveawayWell, most of us agree that the big game was a big letdown! At least we know our fans are happy, and one in particular. A big shoutout to all who participated in our Instagram contest over the weekend. Our winner was selected at random on Monday : Louisville’s own “Humble_Hairdresser”.

Enjoy that 43″ of video real estate and thanks for being a TechRestore fan.

Congratulations!!! 

TR new banner with phone numberTechRestore – 4036 Taylorsville Rd –  Louisville, KY 40220  502-398-6456
Mon-Fri 9a-6p  Sat 10a-5p

Superbowl 🏈, Financing💰 & Tater Tots 😋

2019 is bringing change for the better!

WOW! 2019 has been incredible so far! We have some pretty exciting things in the works in addition to today’s announcements: Interest free financing available for our Certified Restored Products; Lenovo partnership added for our national education customers; we’re giving away a TV!

That is only the tip of the iceberg! We have even more service offerings to add and some positive changes to our current services. Stay tuned!

On a side note, in case Superbowl hype is not your thing, here’s another important public service announcement:

National Tater Tot Day is February 2nd!

tenor

As much as the Superbowl and Groundhog Day (also Feb 2nd) can let us down, Tater Tot Day NEVER WILL! Go find an event (yes, there are many places around the country that take this day very seriously!) or make your own celebration. A fitting way to celebrate would be to enter to WIN a TV.

Don’t miss your chance to win a big screen TV!

toshiba tv giveaway

In celebration of the monumental rematch of the Rams and Patriots, TechRestore is giving away a 43″ Toshiba 4K Ultra HD Fire TV! It’s so easy to enter and as a bonus, when you enter, you’ll be following us on Instagram. That’s a win no matter what!

Here’s how to enter:

  1. Follow @itechrestore on Instagram
  2. Comment on our Instagram post with your guess at the Superbowl LIII winner (or put “Tater Tots” if that’s who you’re rooting for!) Be sure to add #TechRestore 
  3. Tag at least 2 friends in your comment (so they can enter too! If it’s not in your house, at least give it a chance to be in a friend’s house!).

You MUST enter before 6pm EST on 2/3/2019. A winner will be selected at random from all the entries and announced on Monday 2/4/2019.

*Must be 18 or older to enter. TechRestore is not affiliated with Instagram or any brands in this giveaway.
**You don’t have to be local to Louisville to win, but you will need to be able to come pick it up. We are not offering shipping for this prize.

TechRestore has 2 new partners to make your experience even more epic!

blue lenovo

First, we have been working with schools and districts around the country for over a decade. In our commitment to constantly provide the best service possible, we’ve partnered with Lenovo, the #1 brand in the classroom. As an authorized Lenovo Partner, we offer specialized solutions for our education customers. For more information, see our website, fill out the form and a dedicated account specialist will be happy to answer all your questions.snap financing

Next, TechRestore is all about delivering the best possible experience to our customers and helping them get what they want. With that in mind, we’ve added Snap Finance 100 day interest free financing to our service offerings. Now, if you want or need one of our fantastic Certified Restored iPhones, Macs (laptop or desktop) or iPads, you can split the purchase into manageable monthly installments. This is available to all our customers and it’s easy to apply and get approved.

Text “20016” to 48078 to apply or apply online. You can check out our products on our website and on our FaceBook Marketplace.

As always, we look forward to bringing even more exciting announcements about new product and service offerings to you! If this blog has helped you or made you think of someone it would be helpful to, do them (and us) a solid favor by sharing it with them! Watch for the winner of the TV to be announced next week …
TR new banner with phone number
TechRestore – 4036 Taylorsville Rd – Louisville, KY 40220  502-398-6456
Mon-Fri 9a-6p  Sat 10a-5p

Has Your Browser Been Hijacked? PSA

What is a “Browser Hijacker”?

baby shark songA toddler who has learned to find and play “Baby Shark” in 24 tabs in Safari? Well, maybe. The one we’re talking about is a bit more malicious (and not so easy to remove). It is just as preventable though as long as you know what to do (doo doo doo doo doo doo) and what to look for.

A browser hijacker can be a harmless annoyance (a really annoying one!) or it can be malicious, embedding itself deep in the file system of your computer, seemingly unremovable. There is no firewall, no anti-virus/malware program to guard against it or remove it. Once it’s installed, extracting it yourself could cause irreversible software damage.

There is a bright side, though! Actually, two bright sides.

One, you can prevent it yourself by knowing what to look for.

Typically, you will be on a legitimate website, click a link (that was placed there legitimately) and that’s where the “hijack” part comes in. Instead of taking you to the real destination of the link, you’re taken to a false site and a pop-up window will tell you your flash player (or some other common program) is out of date. Clicking “yes” OR “no” in the pop-up will install the file. Always click “X” to close the pop-up. It will look something like this:

Screen Shot fake website2018-12-18 at 9.20.02 PMScreen Shot flash player 2018-12-18 at 9.18.27 PMScreen Shot browser hijacker 2018-12-18 at 9.17.06 PM

Notice the URL. Always check it before downloading anything.

Two, a knowledgeable professional can remove it.

Because of the vulnerable nature of file systems, it’s best to have someone who does this many times a year remove it for you. We have seen an increase in these hijacks in the past month or so, which is why we are sharing this information, as a public service announcement.  We have been able to successfully remove the hijacker installed files and restore PCs and Macs (yes, Macs are susceptible if you click the installer) to their former, unsullied state.

Our flat rate software repair for Macs and PCs is $75.

We hope you won’t need it – but if you do, you can count on TechRestore. We are always looking for the best solution for you and your desktop, laptop and handheld electronics needs.

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Remember, if a popup asks you to install an update, BE SAFE! Go directly to the appropriate website for the real update. (For Flash, go to Adobe.)

 

TechRestore 4036 Taylorsville Rd. Louisville, KY 40220

502-398-6456  MON-FRI 9-6, SAT 10-5 EST

Holiday Reflections and the Gift of Backup

Traditionally, the holiday season is a time to reflect on the closing year; to note where improvements may be made, to recognize milestones and growth.

Holiday Hero!

Our TechRestore Family has experienced a LOT of growth this year! We’ve expanded our retail offerings with lots of quality accessories for your Apple products; we’ve expanded our service offerings, including offering logic board level repairs, improved water damage repair abilities and increased data recovery options. We’ve added Apple Watch repair and even services for PC’s.

All of this goes hand in hand with improving ourselves. As we grow ourselves, we grow our opportunities to help our customers. That’s the real core of TechRestore. We are family! The way we treat our customers is so remarkable because it is authentic. Our team members are family oriented and involved in their community outside of work, so it naturally spills over.

If you’ve been in for a repair, service or product this year, we’d like to thank you for your support!  If you haven’t, well, come check us out! You don’t have to break anything first, just come by and say hello (and see our lobby, it’s really beautiful!).

      

Merry Christmas! From our TechRestore Family to Yours!

Speaking of reflecting on the memories of the year, TechRestore is offering a terrific backup/data transfer special now through 12/31. Whether you’re giving or receiving a gift of tech or just want some insurance against data loss.Save yourself (or your loved ones!) time and aggravation with the gift of our backup and transfer services.

These services are available for PC and Mac (and they don’t have to be new! Bring in any computer)- for a limited time at this price.

  • Backup or transfer your data to a new 2TB external drive for only $149.99

  • Bring your own external drive and we’ll back up to it for $99.99

  • Save $50 when TechRestore transfers your data to your new machine for only $75 (reg. $125) and add an external drive for $30-$50 (depending on size).

All these specials are good between 12/26 and 12/31 (yes, we’ll be open until 3PM on New Year’s Eve), so hurry!

TechRestore – 4036 Taylorsville Rd (Hike’s Point Plaza), Louisville, KY

502-398-6456  or toll free 888-64-RESTORE

Open Monday – Friday 9am-6pm Saturday 10am-5pm Eastern Time

TechRestore Matches Apple BuyBack on iPhones

For a limited time, Apple is offering extra trade-in power on iPhones. If you trade in your iPhone 6 or newer, you get a trade in value toward a new iPhone or store credit slightly higher than normal.

TechRestore will offer no limited time increase. WHY?!

We already match or beat Apple trade-in values AND we will pay you on the spot! So we will also match their limited time offer. Of course, you can trade in – we have some amazing deals on Apple iPhones, iPads, MacBooks and iMacs. We also stand behind our products with a full 90 day functional warranty and you can purchase a longer warranty (because electronics don’t come with a crystal ball).

If you want to know how much TechRestore will pay for your iPhone on this limited time increase, check here. Print it out and bring it in (OR have us check for you). Of course you CAN use your trade in value towards a Certified Refurbished device in stock, too.

Right now we’re offering half-off deals on iPhone cases – from brands like Otter, Tech21, UAG and Griffin – tempered glass protection for iPhone and iPad as well as $25-$100 off select Apple devices in stock! So trade in your iPhone for or use it to stuff stockings or add to the gifts under the tree. If you use it for something for yourself, we are so fine with that – and we won’t tell.

Merry Christmas, from the Elves at TechRestore.

4036 Taylorsville Rd. – Louisville      502.398.6456

So MANY Specials – Such a Limited Time!

We know you have a lot of emails regarding special sales events this weekend. What makes this email different? Well, it’s from your friends at TechRestore and we always take the awesome up a notch or three! (Like this cute beagle covered in Christmas lights – awesome x 2.)

** Friday 11/23 and Saturday 11/24 only! **

Here are some of the deals you can find online and in our store this weekend. (*HINT* if you can’t make it to our beautiful store in Louisville contact us. We’re here to help!)

First, HALF OFF wireless Matias keyboards and Snowball USB microphones.

These beautiful Matias keyboards come in 4 colors, have a numeric keypad, Apple function keys and a long-lasting rechargeable battery. You can pair up to four bluetooth devices (Mac, iPad, Windows, etc).

        

Snowball, by Blue Designs, delivers natural sound directly to your desktop with a simple, plug and play USB interface. It’s earned 4.5 stars in online market places with thousands of reviewers weighing in.  A great gift for anyone interested in streaming, recording and producing like a pro.

We have iPhones!

When you purchase one this weekend, you’ll get an incredible deal on a refurbished iPhone AND a free case of your choice from our stock!

 All our iPhone cases are 20% off (if you already have all the phones you need!). We’re also offering 20% off the incredible Twelve South accessories we have in stock. From ghost stands for your MacBook to charger stands and Apple Watch accessories, Twelve South is the Apple Lover’s choice.

iPad Air and iPad Air 2 – the biggest leaps in iPad technology.

We have BOTH models on sale.

iPad Air 32GB Wifi for $165!

iPad Air 2 64GB for just $225!

Make your gift giving next level awesome!

 

 

 Here’s another one! MacBooks are on sale, starting at just $200!

We love offering these amazing products (and many more!) all year long … we can only offer these specials for a limited time. By the time the turkey, stuffing and pie hangover is gone, these special prices will be too!

Don’t wait and don’t miss out! Call, click or come by Friday and Saturday only to take advantage of our best prices of the year.

Select Promotions Available Online – All Promotions Available In Store