Monthly Archives: July 2018

July Highlights from TechRestore

Hello, Friends! We’re in the thick of summer now and hope you’re all staying cool and finding some time to relax (or enjoying the lighter work commute, at least!). 

Be sure to follow us on other social media, too (FaceBook, Instagram, LinkedIn). We have a lot of fun on FaceBook especially and wanted to share some highlights you may have missed! Some of these items were also covered in blog posts, but still worth repeating.

    We celebrated 4th of July in the traditional way – we took the day off, found some fireworks to watch with family and friends and had an iPad mini sale! If you missed it and you’ve been in the market for a mini version of iPad awesomeness, you can mention this blog and we’ll give you the same sale priceS (through August 31).

Some customers have been bringing in phones lately due to excessive battery drain. It turns out that a particular iOS upgrade may be partly to blame. Luckily, our techs are on the case! Whether it’s a hardware or software problem, we’re here to help. Many iPhone battery replacement services are just $29.99. (We’ll do a quick diagnostic at no charge.)

July marks one year since TechRestore made the move to Louisville, Kentucky! (Already??) It has been an amazing ride so far and there’s so much more to look forward to. In this short time, TechRestore has expanded from primarily an awesome repair provider to offering even more:

  • T.R.A.C. – A money saving, time saving, revolutionary repair program for schools, districts and large companies across the country.
  • A selection of Certified Restored Apple Products in store.
  • Protection accessories (Super Nano Pro screen protectors, for one) and cases.
  • Apple accessories – Matias keyboards, charging, etc.
  • Permanent discounts for 1st Responders, Military and UPSers.
  • LIFETIME iPHONE REPAIR GUARANTEE!

To highlight just a few! Our team is always looking for ways we can improve our services. We want to be your go-to Apple resource for LIFE!

This week we added a Back to School special that’s not only valuable and timely, but available to anyone! Now through August 31st, we’re taking 100% off diagnostic fees on MacBooks. We also have some options and packages for backup solutions (don’t wait!). Get your laptop ready for school! Check out our FaceBook page (or call or stop by) for details.

Thank you for reading and please share this blog with anyone you know who could use some Mac assistance! If you have a question or would like to contact us, please use the form below. As always, we’re here to help!

TechRestore – 4036 Taylorsville Rd (Hike’s Point Plaza), Louisville, KY

502-398-6456  or toll free 888-64-RESTORE

Open Monday – Friday 9am-6pm Saturday 10am-5pm Eastern Time

Apple Certified Is As Cool As It Sounds

All TechRestore Techs are Apple Certified. Sounds good, right? But what does it mean, exactly?

  

It means that – in addition to their standard electronics repair training – they have taken study courses from Apple and passed certification exams. The content includes (in part):

  • Customer Experience – asking the right questions, making sure all options for repair are properly explained and understood and setting accurate expectations, to name a few.
  • Electrostatic Discharge (ESD) and general safety precautions – how to avoid ESD damage by making sure the workspace and tools are compliant, identifying safety issues, handling and safety around lithium-ion batteries.
  • Working knowledge – identify, list and understand controls, components and navigation of MacOS, iOS and Apple Watch, data backup and restoration, Apple ID issues and how to resolve them.
  • Best practices – diagnostics, troubleshooting, resolution and restoration of hardware and iOS, OS issues.
  • Tools and Safety – proper tool identification and procedures to safely repair Apple devices.
  • Best Outcome – how to use diagnostic tools most appropriate for a given scenario.
  • And much, much more!

Our techs carry these certifications:

  • Apple Certified Support Professional
  • Apple Certified Associate
  • Apple Certified iOS Technician
  • Apple Certified Mac Technician
  • Apple Certified Help Desk Specialist

In addition to these credentials, company-wide we have combined Apple-verse experience of over 60 years! What this means to you, dear Friend, is that your device is in good hands when you hand it over to us. We LOVE Apple products! We not only repair, buy, sell and protect them at work – we USE them at home with our families.

It should come as no surprise then, that we offer the longest repair warranties in the business. One year functional warranties on nearly all repairs and LIFETIME warranty on iPhone repairs. We have performed hundreds of thousands of repairs for giant corporations, large and tiny school districts, other Apple professionals and everyday folks from every background imaginable. If you’ve worked with us you know we’re fast, friendly and honest and we really want the best solution for you. We want every customer experience to end with a smile.

Apple Certification + experience + real humans = heavy dose of awesomeness.

Call, click or stop by if you need a reliable repair, a trusty protection solution for your iPhone or iPad, accessories (iMacs to iPhones), a Certified Refurbished Apple device (iMacs to iPhones!) or if you need help getting to know, switching between or setting up you Mac or iOS device.

TechRestore – we’re here to help!

 

TechRestore – Why Settle for Less than a Lifetime?

TechRestore has been performing iPhone repairs since the beginning of iPhone history.

It was scary at first, since there were very few repair options for iPhone and in the beginning parts could be sketchy. Right away, we set ourselves apart from the rest by including stellar customer service at every stage. In the last few years we’ve added a 1 year functional warranty (still one of the best in the business and still included in all our repairs). 

We feel the love when new customers come in or call for repairs after being referred to us by their friends and family. Our online reviews also let us know we’re doing it right. Your trust means the world to us! Every day we’re grateful we get to love and be good at what we do!

NOW – on Friday, we teased about a big announcement that will add yet another layer of awesomeness to TechRestore as you know it (if you follow us on social media, you saw it .. if you don’t – well, why not?!).  Effective today –

TechRestore presents … the LIFETIME iPhone repair guarantee!       Why settle for less than a lifetime??

Now, if you need a repair on your iPhone (we hope you don’t, but it happens!), you pay ONCE for the repair and we back it up for the entire time you own the device. No additional fee and no hoops to jump through. Common sense prevails, of course, so we do have to mention a few things.

  • Valid for specific iPhone, original repair and original customer.
  • Batteries are considered consumable, so they are still covered for a full year, but not for life.
  • Accidental (or intentional) damage is not covered, only functional issues related to the original repair.

The full technical information can be found on our website, under “terms of use“. The point is, we always want to see it FIRST if something is not working as expected.

Now you can rest easy if you or a loved one need an iPhone repair. This will impact our local Louisville customers most, of course, but it applies to all iPhone repairs, starting today! Call, click or stop by during regular hours if you have any questions. We’re in the store Monday – Friday 9am to 6pm, Saturday 10am to 5pm.

We also have Apple devices for sale, we repair ALLLLLLLLL kinds of Macs, iPads, Apple Watch .. we even buy or recycle devices you’re not using anymore.  Military, Veterans and First Responders also get a discount everyday on our services, to thank you for yours!

 

TechRestore – we’re here to help!

 

 

TechRestore Celebrates Independence Day (with iPad Mini)!

      

The July 4th holiday is the mid-point of summer for most Americans.

Social media explodes with red, white and blue EVERYTHING. Desserts, casseroles, jello, cocktails, you name it. (Serious culinary overachievers!)

                  

At TechRestore, we certainly plan to indulge in some 4th of July traditions. Maybe some baseball, definitely some sparklers and watching fireworks, likely carrying a sleeping kid or two inside after all the fresh air and festivities have worn them out.

Of course, we’ll be closed on Wednesday, but that doesn’t mean we don’t want to share the celebration with all our fantastic friends! Yes, YOU! Indoor fireworks and BBQ can be a bit … hazardous, so we decided on a sweet independence celebratory sale on the popular iPad Mini!

iPad Mini is more portable than a laptop or even a full size iPad, but better for playing games and watching movies on the go than a phone. Making it the perfect summer companion (as far as electronics go!).  Here’s what we’re offering –

iPad mini 2 was the first retina display mini! It was released with the iPad Air in 2013 and boasts many upgrades from the original mini. FaceTime and iSight cameras, microphone, headphone jack, lightning port and 4G capable – this little dynamo is ready to rock and roll at a seriously discounted price!

 

The 4th generation mini has been called a “mini iPad Air 2” and though it’s not identical inside, it has very similar features. This current model iPad Mini offers consistent viewing from any angle with an LED-backlit IPS touch-sensitive display, antireflective coating, a dual core 1.5 GHz Apple A8 processor, 2 GB of RAM, FaceTime HD camera and 8MP rear iSight camera, not to mention touch ID and many other features.

Of course, TechRestore IS your local Apple expert (no matter where you are!) with over 13 years of experience. We are more than happy to answer any questions you may have about these and other Apple devices.

This sale has been extended through July 8th and you can call, click or stop by during regular business hours (Mon-Fri 9a-6p, Sat 10a-5p). We’ll be back in the store on Thursday, the 5th.

No matter how you plan to spend the day, you’re likely to hear the National Anthem a time or two. Here’s a great rendition done by some unexpected and yet, surprisingly multi-talented performers. Enjoy!