Monthly Archives: May 2015

Refurbished Vs. Used

We don’t sell used products. We sell refurbished products. What’s the difference exactly? Well all refurbished electronics are used. What sets them apart is the care we take to make sure they’re in good condition  before we sell them.

ipad-iphone.jpgWhen we buy products to resell they arrive to us in varying conditions. Some products have broken screens or cosmetic damage, others seem to be totally fine or barely used. Regardless of the condition, our Apple Certified Macintosh Technicians thoroughly inspect and repair (if needed) every device before we decide it’s ready to resell.

We believe it’s the care we take, the services we offer, and the wealth of experience that we have dealing with these products thats adds value. Anyone can purchase from us with confidence knowing we stand behind the products we sell. We also offer a 6 month warranty, because some issues will not come up during our initial testing, only with regular use. We’re easy to contact, friendly, helpful and committed to resolving any issues.

Our aim is to make sure that customers have the most satisfactory experience possible when dealing with us. Customer feedback seems to support the belief that we are accomplishing our goal.

iPads In The Classroom

The tablet is a device that many of us have come to love and have integrated into our daily lives and activities. We use it to surf the web, check our email, or maybe kick back and watch a movie. In recent years tablets have been used increasingly for other applications such as education.

We live in a world dominated by technology. Many children manage to get their hands (and mouths) on their parents phone or tablet before they can fully walk. So incorporating the technology that students have been inundated with all their lives into the classroom environment seems to make sense.

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There’s not a lot of conclusive evidence about the benefit or detriment of using iPads for education since the device’s release in 2010. While some are skeptical that iPads are a distraction from learning in the classroom, early studies from small sample groups seem to be positive. Schools where students use iPads in the classroom seem to show an increase in literacy and competency in mathematics.

I recently spoke with Dr. Gary Jung, one of the customers we support through our EDU program. Dr. Jung is the Head of Technology at Berean Christian High School in Walnut Creek, CA, a small school with a little over 400 students.They manage and maintain about 500 iPads for their program. I asked him if he had noticed a change in the way students learn since iPads were integrated into the classroom. His response was not only positive, but offered some additional insight as well.

Yes, I’ve noticed a change in the way students interact in the classroom. I believe it’s been a success for us, we’ve seen an increase in students test scores coinciding with the implementation of iPads. Technology is the way of the future and I believe it’s a good idea to educate them using the technology that they will go on to use throughout their lives.

While not every school or situation is ready for this shift away from traditional modes of learning, iPads and tablets may have a place in the classroom environment. It’s food for thought when considering the future of public, private and home school scenarios. Will we one day see an educational culture where all students are connected this way? It’s something that you wonder about when you think of the future of iPads in the classroom. What difference do you think it could have made for you as a student? What additional things could our kids learn not just from using an iPad but from breaking and fixing one?

 

 

Thank You

We would like to say thanks again to Teresa Everett for making us this delicious peanut butter fudge. I told her it wasn’t necessary but she insisted on coming through with sweet treats because we came through for her on her phone. I’m glad she did, it’s little gestures like this that let you know that you’re doing things right in a service industry like ours.

Fudge

MacBook Pro Retina Repair

When  you pay someone such as a mechanic or electrician to do a job, you’re paying for their expertise. You choose not to do it yourself either because you don’t have the skills or the time and it would be simpler to pay someone to do the job for you.

As experts in repairing Apple products it’s our job to come up with new and innovative techniques  to support these products. We were one of the first and only businesses to offer anit-glare upgrades for MacBooks with glossy displays.

Often times what’s easiest for us isn’t what’s best for the customer. Take the 13″ MacBook Pro LCD repair that we offer for instance.  It would be easiest for us to buy a complete display, take your old one off, and install the new one. We’d be done in no time flat and with minimal effort. Instead, we separate the broken LCD from the display assembly and replace it using a new one. This process is a bit more difficult and time consuming but the price of a standalone LCD compared to an entire new display is considerably lower. The lower cost for us allows us to pass the savings on to our customers.

Below you can see pictures of the repair process and the finished result.

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13″ Retina MacBook with a broken LCD

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Display assembly once removed

 

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Our technician Ivan using a heat gun to separate LCD

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LCD about to be removed

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Macbook once LCD is repaired, good as new