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Thursday, December 22, 2011

 
Holiday Shipping Update

We're wrapping up 2011 with a bang! We're getting close to completing over 70,000 repairs for our repair services and our Dealer Wholesale business now has over 1,000 worldwide dealers purchasing repair parts from TechRestore. That's good stuff.

Thank you for all of your support in 2011, your referrals are what drive our business and what causes the smiles on our faces as we arrive at TechRestore each day to change the world, one repair at a time.

We will be closing for two days over the next couple of weeks so that our team can spend some extra time with their families during the holiday break. Our offices will be closed on Monday, December 26th and Monday, January 2nd. Please take this into consideration when scheduling your repair or purchase.

Thank you again and here's to an even more awesome 2012!

Cheers,

Shannon Jean
Founder


Monday, December 05, 2011

 
Happy Monday!


We're always slammed on Monday, with repairing flying in from all over the country and a massive influx of orders that come in on Saturday and Sunday.


Let's keep the boys in the warehouse hopping today, shall we? Here's a coupon for Free Shipping - and not just slow-poke ground shipping, but free Overnight shipping on any restored Mac laptop purchase when you order by midnight on December 7th.


Use coupon code "OVS" to get the free overnight shipping offer.

Tuesday, November 22, 2011

 
By lumping together Tablets (read iPads) with regular PC shipments, analysts are predicting that Apple will become the #1 "PC" company by volume in 2012. It's an interesting read at TechCrunch. What do you think? Is the iPad just another ultra-personal computer? What about that iPhone in your pocket, more PC than phone?

A quick reminder that the TechRestore Repair Center will be closing for Thursday 11/24 and Friday 11/25 so that our team members may enjoy the long holiday weekend with their families. We hope you have a wonderful Thanksgiving with family and friends and we're thankful for your support!

Shannon Jean
Founder
TechRestore

Friday, November 11, 2011

 
In honor of all those that have served or that continue to serve in our military, TechRestore will be offering an instant 20% discount on all repair services starting on 11/11 through 11/18. Just show proof of service and we will adjust your order as our way of saying Thank You for your service.

Have a great Friday and an even better weekend!

Thursday, November 10, 2011

 
Hey there,

We're starting to see some incredible price increases from all major hard drive manufacturers due to the massive floods in Taiwan.

Rumors of price increases started about a month ago and now we're seeing the staggering impact this natural disaster has had on hard drive factories. According to our suppliers, expect prices to continue to be high through Q2 of 2012. Yikes!  We're working to keep our drive upgrade prices as low as possible during this temporary price hike. Check out this CNet article for more info.



Monday, March 14, 2011

 

MacBook Pro Unibody Broken Screen Test


Happy Monday!

I know, you lost an hour of sleep this weekend due to the ending of Daylight Savings, but I can tell you're ready to start the week with gusto! But first, a public service announcement from your friends at TechRestore.

A constant question we get asked when our clients call with broken screens on their MacBook Pro systems is how to tell if just the glass screen cover is broken or if the LCD itself is broken. That's a great question and we've got a quick way for you to find out if you have broken the glass, the LCD or both.

Check out the video below to help identify just what type of repair you need, then call 1-888-572-7372 or visit our Mac repair page to schedule a screen repair.

Have a great week!




Friday, December 10, 2010

 

iPhone 4 Parts Update


Hey there!

Time to get a little EDU about iPhone 4 screen repair - just what you're looking for on a Friday afternoon, I know. We'll be brief, I promise.

First off, we hope you never break your iPhone 4 screen. Really. But, if you do, you want to know a couple of very important facts that will help you with getting it repaired - no matter who you choose to perform your repair, or if you want to do the repair yourself.

Here we go.

To properly repair a broken screen on the iPhone 4, you need to replace BOTH the LCD screen AND the glass digitizer (touch screen). Both the LCD and Digitizer are FUSED together at the factory. In your search for repair information, you will no doubt stumble across all kinds of cheap iPhone 4 "touch screen" and "LCD screens" for iPhone 4 being sold by themselves on eBay and other websites. Get ready for three important words: They are worthless. Don't waste your time and money on these parts - you will not be able to repair your iPhone 4 screen with them.

In short, you need a COMPLETE SCREEN ASSEMBLY that contains three parts: the LCD screen, the touch-screen Digitizer and the Frame that houses these together.

If you are wondering if you should replace your iPhone 4 screen yourself or have a repair company do it for you, watch the video below and then decide. Some people have no problem with this repair, others might want to run the other way. If you do decide to do the repair yourself, be sure to use our handy screw chart to keep track of the 26 different screws that need to be removed during repair.

Our current price for iPhone 4 screen replacement is $99 for the part itself or $139 for parts and installation by an Apple Certified Technician. Our turnaround time is 24-hours for most repairs and we include a 1-year warranty.

Now, back to your Friday....and, have a great weekend!





Friday, November 26, 2010

 

Happy Thanksgiving!


I hope you had a great Thanksgiving with family and friends! TechRestore will be closed on Friday 11/26 so our team can spend the long holiday weekend with their families.

You can enjoy a couple of sweet discounts for this weekend on repairs and refurbished MacBook systems. Check these out:

Take $25 off any LCD Screen repair when you use coupon code "TD25"

Take $35 off any refurbished MacBook systems when you use coupon code "TD35"

Both coupons will expire on November 30th. Enjoy the holiday weekend!

Thursday, November 18, 2010

 

Going Local


Alright, I'll admit it. For years, I have always said it was easier to do a repair for a customer located thousands of miles away than it was to repair a local customer's product. Well, things have changed, that's for sure.

We spent the better part of a decade located in an obscure industrial park, receiving shipments each day from all over the country. Occasionally, we'd get a local call from a potential customer that wanted to drop off their product in person, or buy a refurbished Mac and pick it up. Our staff (me included) would shudder a bit and try to get the customer to allow us to ship the item to them, even if they were just a few miles away. Crazy, huh?

You see, we had spent years building a high-speed repair and refurbishment program that was designed all around the concept of UPS, FedEx and DHL bringing in products to us everyday. We would pounce on incoming shipments and perform repairs with superhuman speed. Our logistics setup (software, repair labs, warehouse) was setup to manage shipments in and out - Fast. The idea of an actual human being standing in our lobby asking us questions, well, frankly, it freaked us out.

Now, fast forward to 2010 and what a difference a location makes. As we continued to have more and more requests for local services and reports kept coming to us (horror stories) about the poor service most people were experiencing in the East Bay, we decided to shake things up a bit. With our new repair and refurbishment center located in Concord, we're on a busy corner with thousands of people driving by each day - many of which wind up in our lobby, playing with the famous "Wall of Parts" while they wait for an iPhone screen repair, Mac repair or to pickup a refurbished MacBook. It's been a big change for us, but based on how our customer reviews are playing out, it seems to be working.

So, if you're local in the SF Bay Area, stop on by! We've always got special deals for walk-in customers and you can pet Guinness while you're here.


Thursday, November 04, 2010

 

iPhone Screen Repairs - Lower Prices, Longer Warranty, Increased Awesomeness



Today we've done some trimming on prices and extended our warranty coverage across the board on iPhone screen repairs. When your shiny glass Joyphone takes a tumble, we're here to help with same-day repairs, local drop off at more than 4000 locations and while-you-wait service available at our Northern California repair center.

New Pricing for self-install parts:

iPhone 3G touch screen digitizer: $29
iPhone 3GS touch screen digitizer $29
iPhone 4 screen assembly (Digitizer + LCD assembly) $99

New Pricing for repair services:

iPhone 3G screen repair (digitizer or LCD): $69
iPhone 3GS screen repair (digitizer or LCD) $79
iPhone 4 screen repair (Digitizer + LCD assembly) $139

All iPhone repairs now include a 1-year warranty against defects. Not that we want you to break your phone, of course...but if (when?) it happens, we're here for you.

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